Charter Email Login

Video demonstration and instructions on how to use the Charter Email Login:


Charter Email Login Instructions:

1. Enter the Charter Email log in page URL into your browser. You can also follow this link directly for easier access:

2. Enter your email address or username on the provided textbox.

3. Enter your password on the provided textbox.

4. Enter your Service Address ZIP Code on the provided textbox.

5. You have the option to click the "Remember me" box located in the log in panel.

6. Click the Log in button to finish the log in process.

NOTE: If you have Charter Internet, you must log in using your email address. If you have Charter TV and do not have Charter Internet, you must log in with your My Account Username and Password.



Charter Email Login Reset Instructions:

1. To retrieve your username, enter this URL into your browser:

2. Enter your Home Phone Number or Account Number on the provided textbox.

3. Enter your Service Address Zip Code on the provided textbox.

4. Click the Next button to continue.


You may select to use your phone number or account number.

  • Your phone number must match the number on your Charter account.
  • Your account number is located on the upper left of your statement.

For additional security Charter also requests that you provide the zip code for your service address.


Contact Details:

If you are still having a hard time logging in into your account, you can contact Charter directly by using the information provided below:

Phone: 1-877-304-2364

Contact Page:

Do not forget to bookmark this page and check back later for any updates or changes made on the above login processes as we are trying to provide the most up to date information regarding Charter Email Login process.